NATURE'S VARIETY PET FOOD RECALL JULY 2015
Attention Vet Med Pet Families:
We have been advised that Nature's Variety has issued a Voluntary Recall of Instinct® Raw Chicken 4lb. and
7lb. Bites and Patties with a "Best By" date of 4/27/16.
If you purchased any of the effected products noted below, please return them to Vet Med in the original packaging
or bring us your receipt for a full refund or replacement. Please call us at 508-528-1444 if you have any questions
PLEASE READ NATURE'S VARIETY RECALL INFORMATION:
At Nature's Variety, we make every effort to ensure that all of our products meet the highest quality standards.
We were recently notified by the FDA that a sample of Instinct Raw Frozen Chicken Bites 7lb. with a "Best By"
date of 4/27/16 was sampled and tested positive for Salmonella. Out of an abundance of caution, we are
choosing to voluntarily recall this product. There have been no reports of illness or harm to any pets or people.
In addition, Instinct Raw Frozen Chicken Bites 4lb. and Patties 6lb. with a "Best By" date of 4/27/16 are being
recalled as they were produced on the same line that day. These products have NOT tested positive for any
The products impacted are listed below:
PRODUCT SKU CODE DESCRIPTION BEST BUY DATE
7 69949 71143 8 4 lb. x 6 Instinct Raw Chicken Bites (Case) 4/27/16
7 69949 61143 1 4 lb. Instinct Raw Chicken Bites (Each) 4/27/16
7 69949 71144 5 7 lb. x 4 Instinct Raw Chicken Bites (Case) 4/27/16
7 69949 61144 8 7 lb. Instinct Raw Chicken Bites (Each) 4/27/16
7 69949 71148 3 6 lb. x 6 Instinct Raw Chicken Patties (Case) 4/27/16
7 69949 61148 6 6 lb. Instinct Raw Chicken Patties (Each) 4/27/16
No other Nature's Variety products are affected.
IF YOU HAVE PURCHASED ANY OF THESE PRODUCTS, PLEASE RETURN THEM TO YOUR RETAIL STORE
IN THE ORIGINAL PACKAGING OR WITH YOUR RECEIPT FOR A FULL REFUND OR REPLACEMENT.
NATURE'S VARIETY CONSUMER RESPONSE PLAN
We encourage consumers to reach out to Nature's Variety directly by calling our Consumer Relations team at
1-888-519-7387 to answer any questions they have. They can also email us at email@example.com.
Naturesvariety.com and Instinctpetfood.com will also provide information for consumers on the recall.
Finally, we are actively reaching out to our consumers through social media. Our team will consistently monitor
online questions and provide answers in a timely manner.
NATURE'S VARIETY QUALITY PROTOCOLS
Pet health and safety is our top priority. Nature's Variety takes every step necessary to ensure the quality and
safety of our products. Our quality control and quality assurance programs include, but are not limited to:
Sanitation Standard Operating Procedures (SSOPs), Good Manufacturing Practices (GMPs), a Hazard Analysis
& Critical Control Points (HACCP) program, High Pressure Processing (HPP), regular lot segregation, and other
industry best practices.
Our manufacturing facility also adheres to these specific quality measures:
• Our ingredients are sourced from USDA inspected facilities, and/or facilities regulated by the FDA.
• We adhere to state and federal regulations regarding product safety.
• Our manufacturing facility is regularly monitored by third party auditors.
Please be assured Nature's Variety has and will continue to enforce only the strictest quality standards in the
pet food industry.
Thank you for your support in executing this process. We appreciate your partnership and encourage you to
reach out to our team with any questions.
Click Here For FAQs Regarding the Voluntary Recall
Click Here For Nature Variety's Press Release
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